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Westly A. Boswell
21 West Glenwood Drive, Latham, New York 12110
Phone: (518) 225-3775


To secure a challenging position that will allow me utilize the administrative, organizational and customer service oriented skills I have acquired.


St. Rose College: 2005 - 2006
Completed first year of Graphic Design Program


Volunteer – Big Brothers Big Sisters of the Capital Region
Data base installation, including data entry of all program participant and volunteer information.

Volunteer – Seton Family Resource Center
Upgrading and maintaining computers used by children in the day care program.


Best Buy
Home Theater Installer: October 2007 – February 2008
Responsibilities Included: Installation of all components of home theater systems, Dealing with customers in a friendly and efficient manner during in-home consultations and evaluations with respect to new home theater systems, Scheduling installations, and Managing customer complaints and concerns.

Project Team Specialist: May 2007 – October 2007
Responsibilities Included: Travel, Expense and Mileage Reports, Overseeing Construction of new stores, Modification of current stores, Training of all employees, as well as various corporate responsibilities which included working as a liaison between our company and the electricians and contractors.

Customer Specialist: October 2006 – May 2007
Responsibilities Included: Assisting customers in selection of computers, computer software, and home theater components, Scheduling Deliveries utilizing an Oracle Database, Merchandising, dealing with customers in a friendly and efficient manner, addressing questions and providing support prior to purchases.

Seton Family Resource Center
Montessori School Teacher’s Aid: March 2004 – March 2005
Responsibilities Included: Monitoring, Providing meals for, and reading to children throughout the day’s activities, Providing updates to parents on children’s behavior, as well as data entry and computer support including diagnostic troubleshooting.

Techknowlegement, Inc.
Lead Computer Technician: June 1999 – Present
Responsibilities Include: Project Management Assistance for Private School laptop program implementation, Hiring and Supervision of Project Tech Assistants, Designing spread sheets, catalog serial numbers and preparation for distribution, as well as Imaging, and Installation of operating systems and software on over 200 computers for incoming freshman students as per client specifications.


· Typing Speed of 80 wpm.
· Extensive Knowledge of computer software including: Microsoft Word, Excel, PowerPoint, Adobe Photoshop, Adobe Premier, Oracle for data basing.
· Experience in customer service.


Available Upon Request.

Experienced Administrative Assistant with an Associate Degree

Alaena Diaz

Objective: To obtain a job as an Administrative Assistant in so much to enhance my skills into a promising career.


Bryant & Stratton College Albany, NY
Information Technology
Associate Degree
April 2008

Troy High School Troy, NY
General High School Diploma
Graduated: June 1999

Conifer Park Glenville, NY
Addiction Technician
September, 2007 – Present
• Monitor Patients
• Facilitate Groups
• Transporting Patients
• Planning Curriculum
• Translation in Spanish

TASC (Treatment Alternatives for Safe Communities) Albany, NY
Residential Staff
March 2006- Present
• Distribute medication
• Maintain crisis Prevention
• File and copy documents for clients
• Record and monitor behavior of clients
• Answer phones

LEEP (Law Enforcement Education Program) Troy, NY
Administrative Assistant
January 1998- January 2005
• Maintaining Records
• Assisting clients with community resources
• Answering multi lines
• Processing timesheets
• Employee Scheduling
• Travel arrangements
• Event Planning

Skills/ Qualities:SQL (Oracle); Data Communications; Hardware & Design; Network & PC Security; Systems Analysis; Visual Studio; Hardware & Design; XHTML

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