Westly A. Boswell
21 West Glenwood Drive, Latham, New York 12110
Phone: (518) 225-3775
To secure a challenging position that will allow me utilize the
administrative, organizational and customer service oriented skills
I have acquired.
St. Rose College: 2005 - 2006
Completed first year of Graphic Design Program
Volunteer Big Brothers Big Sisters of the Capital Region
Data base installation, including data entry of all program participant
and volunteer information.
Volunteer Seton Family Resource Center
Upgrading and maintaining computers used by children in the day
Home Theater Installer: October 2007 February 2008
Responsibilities Included: Installation of all components of home
theater systems, Dealing with customers in a friendly and efficient
manner during in-home consultations and evaluations with respect
to new home theater systems, Scheduling installations, and Managing
customer complaints and concerns.
Project Team Specialist: May 2007 October 2007
Responsibilities Included: Travel, Expense and Mileage Reports,
Overseeing Construction of new stores, Modification of current
stores, Training of all employees, as well as various corporate
responsibilities which included working as a liaison between our
company and the electricians and contractors.
Customer Specialist: October 2006 May 2007
Responsibilities Included: Assisting customers in selection of
computers, computer software, and home theater components, Scheduling
Deliveries utilizing an Oracle Database, Merchandising, dealing
with customers in a friendly and efficient manner, addressing
questions and providing support prior to purchases.
Seton Family Resource Center
Montessori School Teachers Aid: March 2004 March
Responsibilities Included: Monitoring, Providing meals for, and
reading to children throughout the days activities, Providing
updates to parents on childrens behavior, as well as data
entry and computer support including diagnostic troubleshooting.
Lead Computer Technician: June 1999 Present
Responsibilities Include: Project Management Assistance for Private
School laptop program implementation, Hiring and Supervision of
Project Tech Assistants, Designing spread sheets, catalog serial
numbers and preparation for distribution, as well as Imaging,
and Installation of operating systems and software on over 200
computers for incoming freshman students as per client specifications.
· Typing Speed of 80 wpm.
· Extensive Knowledge of computer software including: Microsoft
Word, Excel, PowerPoint, Adobe Photoshop, Adobe Premier, Oracle
for data basing.
· Experience in customer service.
Available Upon Request.
Experienced Administrative Assistant with
an Associate Degree
Objective: To obtain a job as an Administrative Assistant in so
much to enhance my skills into a promising career.
Bryant & Stratton College Albany, NY
Troy High School Troy, NY
General High School Diploma
Graduated: June 1999
Conifer Park Glenville, NY
September, 2007 Present
Translation in Spanish
TASC (Treatment Alternatives for Safe Communities)
March 2006- Present
Maintain crisis Prevention
File and copy documents for clients
Record and monitor behavior of clients
LEEP (Law Enforcement Education Program) Troy,
January 1998- January 2005
Assisting clients with community resources
Answering multi lines
Skills/ Qualities:SQL (Oracle); Data Communications;
Hardware & Design; Network & PC Security; Systems Analysis;
Visual Studio; Hardware & Design; XHTML